Creative IT
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RANSOMWARE RESPONSE / STEP 02

Ransomware Data Recovery

Once an incident is contained, recovery is about finding every route back to your data before considering the ransom demand at all. We work through several possible sources in order, starting with the ones that don't involve the attacker.

01

Check shadow copies & snapshots

Many encryption jobs leave Windows shadow copies or storage snapshots untouched or only partially deleted — these are often the fastest route back to clean files.

02

Check backups, onsite and offsite

We help verify which backups (local, offsite, cloud) weren't reached by the attack, and whether they're restorable and clean.

03

Recover from unaffected volumes

Not every drive or share is always encrypted — we identify what's still intact before assuming the worst.

04

Work the encrypted data itself

Where nothing else is available, we assess the encrypted files directly for known weaknesses or partial recovery, and check against publicly known decryptors for that specific family.

Every case starts with a free inspection, and a one-time £99 + VAT assessment fee applies only if the drive has to be opened or needs clean room work — recovery is attempted without paying the ransom wherever a viable path exists. Start a case on the contact page, or see the full ransomware response overview.

THE REST OF OUR RANSOMWARE RESPONSE

Also covered

01

Rapid Triage & Containment

We help isolate affected systems and stop the spread while we assess what's actually been encrypted or destroyed.

03

Compromise Assessment

Not sure if you've actually been breached? We check for signs of unauthorised access, malware and data exfiltration.

04

Post-Incident Hardening

Once you're recovered, we help close the gap that let it happen — backups, access controls and monitoring.