REPORT AN INCIDENT OR START A CASE

Tell us what happened.

Whether you think you've been compromised or a device has simply failed, describe what happened as best you can — you don't need to diagnose it yourself.

DIRECT CONTACT

Phone
020 7394 2529
Address
80 Willow Walk, London
Lab
Bermondsey, SE1 5SY — nearest stations: London Bridge, Bermondsey, Elephant & Castle
Shipping
Prepaid labels provided on request

THINK YOU'VE BEEN COMPROMISED?

Call the line above now, before you pay a ransom, reboot, or run any "fix-it" tools. Same applies to a business-critical outage or a drive that's making noise — we triage these first.